Simplicity with efficiency in the most flexible solution on the market.With AGIR, we can computerize a specific process in the short term. It allows the construction of registration forms or document templates without programming or additional customization costs. Define the sequence of tasks in the workflow, responsibilities, deadlines, and notifications. Document management, complaint management, quality management, equipment management, and much more... Have total flexibility with AGIR's features.
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Management of tasks and actions. *
Strategic planning *
Process mappings *
Risk Management *
Documented information *
Audit Managements *
Non-conformities and corrective actions *
Checklist-based Assessments and Audits *
Equipment Management *
Several tools for investigation and root cause analysis. *
Human resources management *
Supplier management *
Performance evaluation *
Contract management *
Complaint management *
Meeting management *
Change management *
Internal Communication Control *
Management of Activities/Deadlines/Due Dates *
Indicator management *
Customer Satisfaction Survey *
Workflows for specific processes
A workflow-based solution for the best results in Management System.
* The screenshots are for illustrative purposes only and may not correspond to the English language. *
Management of tasks and actions.
Tasks are integrated into AGIR. You can create a one-time task and register it in the system to control deadlines, notifications, and responsible parties. The responsible parties for each task (e.g. equipment maintenance, complaint handling, document revision, execution of a periodic task, etc.) are notified via email. At any time or place, you can check the status of each action/process, filter pending and overdue tasks, and send overdue tasks to their respective responsible parties.
Strategic planning
Brings the most important changes from ISO 9001:2015, including SWOT analysis for evaluating internal and external issues, as well as stakeholders. It includes integration with quality objectives, management review, performance indicators, and action plans.
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Process mapping
It allows for process mapping, required inputs and expected outputs, demonstrating sequence and interaction, and linking documented information, monitoring, resources, responsibilities, and authorities, as well as risks and opportunities that may be associated with the process.
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Risk Management
Controls the determination of risks and opportunities, according to the requirements of ISO 9001:2015. Provides an integrated plan of actions to address risks, with management of actions, responsibilities, and deadlines.
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Documented information
It controls the issuance, collaboration, approval, distribution, and revision of documented information. It manages the updating of legal and regulatory requirements. It allows for the management of organizational knowledge, through lessons learned, newsletters, library, articles, and other internal documents. It is suitable for the requirements of ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 standards.
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Audit Management
Controls the conduction of internal and external audits in the organization, allowing the edition of audit checklists, issuance of audit reports, and control of necessary actions for the adequacy of the management system. Suitable for the requirements of ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018 standards.
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Non-conformities and corrective actions.
Manages and maintains records of non-conformities and corrective actions. Provides a methodology for quick recording of non-conformities by operators, allowing for later analysis of relevance. Manages actions, responsibilities, and deadlines, as well as enabling documentation of the entire investigation and analysis process, including the inclusion of auxiliary documents in the investigation and analysis process.
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Checklist-based Assessments and Audits
Audits by checklist are a way to evaluate a company's performance against certain criteria or requirements through a checklist. This approach can bring many benefits to companies that use it.
Checklist audits are a valuable tool for companies looking to improve their efficiency, quality, and compliance. By identifying areas for improvement, audits can help ensure compliance with standards and regulations, as well as promote transparency and accountability. In addition, checklist audits can improve communication and collaboration among different areas of the company.
Checklist audits are a valuable tool for companies looking to improve their efficiency, quality, and compliance. By identifying areas for improvement, audits can help ensure compliance with standards and regulations, as well as promote transparency and accountability. In addition, checklist audits can improve communication and collaboration among different areas of the company.
Equipment Management
It controls and maintains records of equipment management such as defects, preventive maintenance, corrective maintenance, calibration, inspections, downtime, costs, and more.
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Several tools for investigation and root cause analysis.
Workflows designed to support investigations and root cause analysis, with the ability to customize or create a tool for any investigative or analytical purpose.
Human resources management
Manages the entire human resources process in the company, meeting all regulatory requirements. Maintains a history of the recruitment and selection process, as well as manages employee competencies, keeping evidence of qualifications and monitoring training actions.
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Supplier management
It integrates two essential processes for supplier management: evaluation, selection, qualification, and reevaluation with the purchasing process. It controls the processes from user purchase orders to the evaluation of the performance of each supply, providing essential information in addition to the overall supplier performance, such as purchase volumes, average lead times, etc.
- Supplier evaluation, selection, and qualification;
- Monitoring of supplier performance and reevaluation;
- Acquisition process - request, quotation, purchase, and receipt;
- Supplier Complaints;
- Customized indicators for supplier performance management.
Performance evaluation
Obtaining information for business management is a tedious and time-consuming task, in addition to being subject to errors. Agir provides solutions for this by allowing the automatic creation of indicators based on process information. All data collected during processes can be translated into reports, which can be daily, weekly, monthly, yearly, or according to the manager's needs.
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Contract management
With this workflow, the entire contract management process becomes easy and controlled. All of your contracts are in one place, with version control, approval traceability, renewal alerts, and much more. Reduce operational risk and ensure your company's compliance.
Some features include:
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Complaint management
Digitize and centralize all complaints in a controlled process, providing the best communication with your customers.
Register complaints with notification to relevant people in your company, escalation rules, personalized communication with customers, action control (corrections, corrective actions, improvement actions) and communications with the customer, and much more. Customer complaints, Supplier complaints. Properly managing complaints is the last opportunity to recover an unsatisfied customer.
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Meeting management |
Change management |
Internal Communication Control
The "Internal Communications" Workflow records, sends, and organizes the main internal communications of your organization, facilitating communication and access to previous announcements.
With this process, information is stored securely and not lost, contributing to more efficient and transparent information management in the company. Examples of use:
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Management of Activities/Deadlines/Due Dates
Optimize your deadline and due date control using Workflows. This efficient system ensures that you receive email notifications about imminent deadlines for various activities scheduled for the month. Whether it's a financial obligation or any other pending issue that needs resolution by a specific date, our AGIR ensures you are always informed about your responsibilities. In this way, you can manage your commitments more effectively, preventing delays and ensuring the efficiency of your processes.
Indicator management
Indicator management is essential for the success of any organization, regardless of its size or industry. This is because indicators make it possible to measure and evaluate the company's performance in various areas, identify areas for improvement, and make more strategic and data-driven decisions.
Customer Satisfaction Survey
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Workflows for specific processes
With Agir, your company's processes can be fully integrated with the quality management system. The use of BPM (Business Process Management) enables the automation of all company processes, integrating, if necessary, with ERP systems already implemented.
Production management, communications, procurement management, project management, EPI delivery, checklist control, routines for creating and automatically sending reports with indicators to responsible parties, commercial management (CRM), and control of various types of requests (purchases, legal, training, etc.) can all be managed through this system
Production management, communications, procurement management, project management, EPI delivery, checklist control, routines for creating and automatically sending reports with indicators to responsible parties, commercial management (CRM), and control of various types of requests (purchases, legal, training, etc.) can all be managed through this system
Processes that go beyond "Quality Management" can be integrated into a single computerized system.
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Overview - Interface |
Introduction to the Documents Module |
Contact
Venera - Business Solutions, Lda.
Brazil | Curitiba-PR | Office: (+55) 041 3088 6019 E-mail: [email protected] |
IQA - Quality Management Systems, Lda.
Portugal | Head Office: (+351) 214 036 913 E-mail: [email protected] |